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Transforming Teams

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Transforming Teams

Presented by: Claudia St. John, SPHR, SHRM-SCP, President of Affinity HR Group

Presentation Date: Tuesday, September 13, 2016

11:00 a.m. – 12:00 p.m. CT

Continuing Education Credits: 1.20 NIPA CPE; 1 ERPA CPE 


As TPAs, we have the opportunity to work with different people in every area of our jobs. This webcast, presented by Claudia St. John, explores the common breakdowns that happen between coworkers and colleagues, why these familiar breakdowns occur and how to resolve them. This NIPA webcast will cover: 

  • How to identify and diagnose breakdowns in teams
  • How behavioral style contributes to those breakdowns
  • How to improve collaboration through improving trust, making and managing promises, and holding critical conversations
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